QUALITY POLICY IDEAS, aims for the strengthening and development of the territorial and decentralized entities, through the timely delivery of competitive financial services for economic growth, social and cultural Santander Department in coordination and cooperation with entities public and private sector with skilled human resources and committed to continuously improving the effectiveness, efficiency and effectiveness of its QMS, acting under the principles of ethics, transparency of its processes and in making decisions in accordance with the laws in a climate of self-employment, self-control and self-controlled manner that allows the assessment and monitoring of its activities with the aim of achieving self-sufficiency of the entity and contribute to achieving the essential goals of the state, which were granted to him legally.